Mama & Hapa’s Zero Waste Shop opened in Southeast Portland in May 2021. Since then, word of mouth has fueled the refill shop, with more Portlanders learning about it every day. A second location is already in the works for North Mississippi Avenue, with plans to open in December.
Mama & Hapa’s joins other refill stores and pop-up shops around Portland, meeting a demand from consumers who want less packaging waste in their lives. Most packaging, especially plastic, cannot be recycled. And even when there are recycling options, single-use items use more energy and resources than reusable items that can be used over and over again.
At Mama & Hapa’s Zero Waste Shop, reuse takes center stage, with household and body care products available in reusable and refillable containers.
Ross Ching, co-owner with his wife, Nadia Takla, said he would like “less emphasis on recycling” and more focus on reuse. This extends to how they’ve built their shop: Their tables, dishwasher, and many other shop items were purchased second-hand.
They also purchase local products: The store’s body care products come from manufacturers in Portland and around Oregon, while other items in the store come from Washington. Ross would like to make zero waste shopping convenient enough for the average person to change their habits.
“Going zero waste isn’t going to save the world, but what it really does is change the way people think about the life of an inanimate object. How much energy is put into making something, transporting it, and disposing of it. Those are the kinds of things that need to be at the top of consumers’ minds when they shop because what is bought is a vote for wanting more of it — gasoline or batteries, paper or plastic, compost or trash.”
The shop’s name represents its owners: Nadia is the Mama, and Ross is Hapa, a Hawaiian term that reflects Ross’s Chinese and white heritage. Ross embraced the Do-It-Yourself (DIY) small business ethic; he used online research and tutorials to learn to code, and designed the refillable electronic dispenser system himself, with inspiration from a fill-your-own brewery in Southern California.
Ross highlighted three aspects of Mama & Hapa’s that make it stand out:
1. Offer free jars
The shop provides customers with reusable and refillable glass jars at no charge. You can also bring in your own clean containers, or donate excess jars from home. Jars are washed onsite in the dishwasher.
2. No weighing necessary
The store’s electronic system measures the amount of product you’ve dispensed by volume rather than weight. This eliminates the need to weigh your jars, makes it easier and faster to fill containers, and even shows the price of the amount dispensed as you go.
3. Keep it affordable
Prices are kept as low as possible by purchasing products in 55-gallon barrels, which are approximately 500 pounds each. Buying in bulk allows the store to sell at lower prices and offer a “store brand”.
Ready to get started? Check out the website for a full product list.
